Order Tracking

Track Your Package 📦

Pop in your order number or tracking number below to see where your little explorer's gear is on its journey.

✨ What to Expect ✨

Processing: orders are processed within 1–2 business days before they ship.
Tracking email: once your order ships, we'll email you a tracking number and link automatically.
Delivery: typically arrives 7–14 business days after your order ships (we currently ship within the United States only).
No updates yet? new tracking numbers can take 24–48 hours to show movement once they're picked up by the carrier.
Still stuck? if it's been more than 3 business days since your shipping confirmation with no tracking info, reach out via our Contact page and we'll help you track it down.

Free
Shipping

Free shipping to the US.
No hidden fees at checkout.

Delivered in
8 – 16 Days

Ships within 1–2 business days, then arrives 7–14 business days after that.

15-Day
Hassle-Free Returns

If unused, unwashed, and in original packaging — your first return ships free, refunds within 5–10 business days.
Damaged or defective? Email us within 48 hours with a photo for a free replacement or full refund.

✨ Tracking FAQs ✨

When will I get my tracking number?

As soon as your order ships — usually within 1–2 business days of placing it — we'll automatically email you a tracking number and link.

My tracking number isn't showing any updates yet — is that normal?

Yes, that's normal! New tracking numbers can take 24–48 hours to show movement once the carrier picks up the package.

How long does delivery take?

Delivery typically takes 7–14 business days after your order ships. We currently ship within the United States only.

I still can't find any tracking info — what should I do?

If it's been more than 3 business days since your shipping confirmation email with no tracking info, contact us and we'll look into it for you right away.

Once your order ships, we'll email you a tracking number and link so you can follow your package the whole way.

Haven't received your tracking info within 3 business days of your shipping confirmation, or have a question about your delivery? Reach out via our Contact page and we'll help you track it down.