FAQs

About the Pillow

What ages is it suitable for?

The PumPom Kids Anti-Fall Head Protector Pillow is designed for toddlers ages 1–2 years and fits most head sizes in that range (approximately 33cm). It's unisex, so it works great for either boys or girls.

What is it made of?

It's filled with soft, fluffy Stereo PP Cotton for protective cushioning, with a breathable mesh outer fabric that keeps your little one cool and comfortable during play. Our supplier lists no high-concern chemicals in the materials used.

Can I wash it?

Yes — hand wash cold and air dry to keep its shape and cushioning intact. Avoid the dryer, and always check the care label on your item first.

Which designs are available?

We offer several designs, including Little Flying Dragon, Elephant, Pink Butterfly, Owl, and Tiger — pick your favorite at checkout.

About the Crawling Knee Pads & Socks

What age are they suitable for?

They're designed for babies and toddlers roughly 0–3 years old — size S fits 0–1 year and size M fits 1–3 years.

Are the knee pads and socks sold together?

Yes — each set includes one pair of knee pads and one matching pair of anti-slip socks.

Are they machine washable?

Yes, they're machine washable on a gentle cycle. Air dry to help the anti-slip grip last longer.

Do they stay in place while crawling?

The soft elastic knit is designed to stay snug during crawling and cruising without feeling tight or restrictive.

Can they be used on all types of floors?

The textured anti-slip grip is designed to help on smooth, hard flooring like tile, wood, and laminate.

About the Adjustable Safety Helmet

What age is it suitable for?

It's designed for babies and toddlers roughly 10–24 months old, with an adjustable strap that fits up to about 1–3Y as your child grows.

What is it made from?

The outer fabric is acrylic and cotton with soft, non-woven padding inside for breathability and cushioning.

Is it adjustable?

Yes — an adjustable strap and chin tie let you get a secure, comfortable fit as your toddler grows.

Is it machine washable?

We recommend spot cleaning or a gentle hand wash, then air drying to protect the padding and print.

Is this a certified safety helmet?

This is a soft comfort and cushioning accessory designed to help soften bumps during early walking — it is not a certified CPSC/CPSIA safety helmet.

About the Soft Edge & Corner Guard

What surfaces does it stick to?

It works on most smooth furniture surfaces like wood, laminate, and glass tabletops. Clean and dry the surface first for the best hold.

How much does one strip cover?

Each strip is 2 meters (about 6.5 feet) long — enough for a coffee table or a few smaller edges and corners.

Can I remove and reposition it?

The adhesive is designed for a strong hold, so it's best positioned carefully the first time. Removing it may leave some residue on certain surfaces.

How do I clean it?

Wipe with a damp cloth. Avoid soaking it, since this can weaken the adhesive backing.

About the Mini Corner Protectors (4-Pack)

What surfaces does it work on?

It's designed to slip snugly over most table, desk, and shelf corners with a 90-degree edge — wood, laminate, and similar furniture corners work best.

Does it need adhesive to stay on?

No — the open-back design grips the corner on its own, no sticky adhesive needed, so it won't damage your furniture's finish.

Can I choose just one animal design?

Yes — pick Dinosaur, Rabbit, or Bear for a matching set of 4, or choose the mixed set to get a little of each.

Is it safe for babies to chew on?

It's made from soft silicone designed to cushion bumps, not to be chewed — please supervise little ones around furniture as usual.

About the TV Anti-Tip Safety Straps

What size TVs does this fit?

The adjustable strap fits most flat-screen TVs — check your TV's back panel and the wall or furniture you're anchoring it to before installing.

Do I need to drill into my wall?

No — the mount uses a strong adhesive pad designed to install without drilling, so it works for renters too.

Will it damage my wall or TV stand when removed?

The adhesive is designed for a strong hold, so it's best positioned carefully the first time. Removing it may leave some residue on certain surfaces.

Is this a substitute for a proper wall mount?

No — this is a safety accessory designed to help reduce tip-over risk on furniture-mounted or stand-mounted TVs. It isn't a substitute for proper hardware on a wall-hung TV.

About the Door Finger Pinch Guard (5-Pack)

What doors does it fit?

It's designed to fit under or beside most standard interior doors to hold them safely in place.

Does it need adhesive to stay on?

No — it works by wedging or clipping in place, so there's no sticky adhesive and no residue left behind.

Is it safe for babies to chew on?

It's made from soft, durable plastic designed to cushion bumps, not to be chewed — please supervise little ones around doors as usual.

How do I clean it?

Wipe with a damp cloth. Avoid soaking it, since this can affect the material over time.

About the Pine Tree Door Guard (3-Pack)

What doors does it fit?

It's designed to clip snugly onto most standard interior door edges — the open-back design grips the edge without adhesive.

Is it safe for babies to chew on?

It's made from soft, non-toxic silicone designed to cushion bumps, not to be chewed — please supervise little ones around doors as usual.

How many pieces come in a set?

Each set includes 3 pine tree door guards in fun mixed colors — enough for the doors your toddler visits most.

How do I clean it?

Wipe with a damp cloth. Avoid soaking it, since this can affect the silicone's grip.

About the Universal Outlet Safety Covers

What outlets does this fit?

These silicone covers are universal — they fit both round 2-hole outlets and rectangular 3-hole (grounded) outlets, so one set works across every socket style in your home.

How does it work?

Each cover has a hinged flip-lid: press it into the outlet, then flip the lid open whenever you need to plug something in and snap it closed again when you're done.

Are the small parts a choking hazard?

Yes, like any small item — please keep loose covers out of reach when not installed, and supervise little ones around outlets as usual.

Which colors are available?

White, Pink, or Green — pick your favorite at checkout.

About the Child Proof Stove Knob Covers (8-Pack)

Will these fit my stove knobs?

They're designed to fit most standard round gas and electric stove knobs. If your knobs are unusually large or an oval/paddle shape, measure first to be sure.

How do I install them?

Peel off the adhesive backing and press the base ring around your knob, then snap the hinged lid closed over it — no drilling or tools needed.

Can adults still use the stove normally?

Yes — just lift the hinged lid to turn the knob as usual, then close it again when you're done.

Are they heat resistant?

Yes, they're made from a high-temperature-resistant, BPA-free material designed for everyday stovetop use.

Which color should I pick?

Transparent lets you still see the knob setting underneath, while Black gives a more discreet, blended look on dark stoves.

Orders & Shipping

How long does it take to process my order?

Orders are processed within 1–2 business days before they ship.

How long does shipping take?

Delivery typically takes 7–14 business days from when your order ships. You'll receive a tracking number by email as soon as your order ships.

Do you ship internationally?

Right now we ship within the United States only.

How can I track my order?

Once your order ships, we'll email you a tracking link. If you haven't received it within 3 business days of your shipping confirmation, please reach out via our Contact page.

Returns & Refunds

What is your return policy?

We want you and your little one to love your PumPom Kids products. If you're not fully satisfied, you can return most items within 15 days of delivery for a refund, as long as they're unused, unwashed, and in their original packaging. Your first return on an order is free.

How do I start a return?

Reach out via our Contact page with your order number and reason for return, and we'll walk you through the next steps.

Who pays for return shipping?

Your first return on an order is free. If you need to return additional items from the same order, standard return shipping costs may apply — unless the item arrived damaged or defective, in which case we always cover the cost.

When will I get my refund?

Once we receive and inspect your return, we'll process your refund to your original payment method within 5–10 business days.

What if my item arrives damaged or defective?

Contact us within 48 hours of delivery with a photo of the item, and we'll send a replacement or full refund at no extra cost to you.

Payment & Security

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout.

Is my payment information safe?

Yes. All transactions are encrypted and processed securely — we never store your full card details.

Still have a question?

Reach out any time via our Contact page.